Frequently Asked Questions

If you have been offered a job but not received a contract to sign, please inform your head office contact of your change of details immediately.

If you have signed a contract but not started work, please inform your head office contact of your change of details immediately.

If you have completed a Starter Checklist (this happens just before you start work), please email payroll@anglo.uk.com to explain your change of details.

It is important you give us the correct and most up to date personal information to ensure we can pay on time and send you your payslips.

Your tax code is determined by the option you selected on your Starter Checklist in answer to the question "Which one of the following statements applies to you?", in reference to your previous employment.

Selecting the following options will give the following tax codes:
A - 1257L
B - 1257L W1/M1
C - BR

If you completed your Starter Checklist incorrectly, HMRC will issue payroll a "correction notice" to us at ANGLO and the tax will be reimbursed in a future week. 

ANGLO payroll is legally obliged to process your pay as instructed by HMRC, if you believe your tax code is still incorrect after your second payday, you will need to contact HMRC for them to issue a "correction notice" for ANGLO to be permitted to adjust your tax code. 

Please note that hours worked between Saturday to Friday inclusive will be paid on the Friday of the following week. For example, if you receive a payment on Friday 26th July 2024, your payment will reflect the hours worked from Saturday 13th July to Friday 19th July inclusive.

If you have checked your payment against the hours worked between the previous Saturday to the previous Friday, and still believe you have not been paid for the correct hours, then please notify teaching@anglo.uk.com if you are a member of our teaching staff, or activity@anglo.uk.com if you are a member of our activity staff.

Your holiday pay will be paid at the rate of 12.07% of your normal pay for each hour worked in each pay period. Your holiday pay will be paid to you at the same time as your wages on your usual pay date and will be clearly identified on your payslip. 

As holiday pay will be included each time you are paid, you are strongly advised to set aside and save up the holiday pay in order that you have funds to draw on at the time you take holidays. 

You will be paid holiday pay for holiday that you accrue during periods of sick leave or statutory leave in each relevant pay period, based on the average holiday pay you were paid for each pay period during the 52 weeks before the start of such sick or statutory leave. 

Your tax code is determined by the option you selected on your Starter Checklist in answer to the question "Which one of the following statements applies to you?", in reference to your previous employment.

Selecting the following options will give the following tax codes:
A - 1257L
B - 1257L W1/M1
C - BR

If you completed your Starter Checklist incorrectly, HMRC will issue payroll a "correction notice" to us at ANGLO and the tax will be reimbursed in a future week. 

ANGLO payroll is legally obliged to process your pay as instructed by HMRC, if you believe your tax code is still incorrect after your second payday, you will need to contact HMRC for them to issue a "correction notice" for ANGLO to be permitted to adjust your tax code.

You can find further information on the HMRC website via the following link:
https://www.gov.uk/browse/tax/income-tax

As per the ANGLO Staff Handbook you'll be paid every Friday, a week in arrears. You will receive a payslip on/before the same Friday, though this may arrive after you have been paid.

Your payslip is issued each Friday around 5pm, so please don't contact us before that. (Sometimes your wages arrive in your account before your payslip arrives in your inbox)

The payslip you receive in PDF format via email is password-protected. The password is your date of birth in dd/mm/yy format. 

If your date of birth is 1st of July 1994, you need to enter 01/07/94 (please remember to include the slashes).

The payslip you receive in PDF format via email is password-protected. The password is your date of birth in dd/mm/yy format. 

If your date of birth is 1st of July 1994, you need to enter 01/07/94 (remember to include the slashes).

Please note if you cannot access your payslip your date of birth may have been completed in a mm/dd/yy format on the Starter Checklist.
If this is the case please send an email to payroll@anglo.uk.com including in the subject line of your email: your full name, ANGLO Team ID, and DOB Check

Payslips are sent out any time from Wednesday up until 5pm on the Friday. For example, for hours worked Saturday 13th July to Friday 19th July 2024, your payslip will be emailed to you by Friday 26th July at 5pm (sent from the email address payroll@anglo.uk.com).

Sometimes your wages arrive in your account before your payslip arrives in your inbox, please also check your spam folder.

If you still cannot locate your payslip by Saturday, please email payroll@anglo.uk.com, including in the subject line of your email: your full name, ANGLO Team ID, and Missing Payslip

Yes, we can. However, we will pay you less frequently: instead of paying you weekly, we issue payments to international bank accounts on 12th July (for hours worked from 15th June to 5th July inclusive), 2nd August (for hours worked from 6th July to 26th July inclusive) and 23rd August 2024 (for hours worked from 27th July to 16th August inclusive).

Please send an email to payroll@anglo.uk.com containing your updated bank details, including in the subject line of the email: your full name, ANGLO Team ID#, and Bank Account Change.

Please send this request by 5:30pm on Tuesday to be paid into your updated account by the same Friday, otherwise we can only guarantee that your bank details will be changed for the following payment week.

For example if you wish to be paid for hours worked Saturday 13th July to Friday 19th July 2024 into a new bank account, you must send your updated details by 5:30pm on Tuesday 23rd July at the latest in order for your payment to be made into the updated account by Friday 26th July.

Exeter:

<Your Name>,

c/o ANGLO,

East Park Reception

Rennes Drive

Exeter, EX4 4GX 

Guildford:

<Your Name>,

c/o ANGLO Limited/Mani Talwar,

Central Distribution,

University of Surrey, Guildford,

Surrey, GU2 7XH

Stirling:

<Your Name>,

c/o ANGLO Limited/Kirsty Macdonald,

University of Stirling,

Stirling, FK9 4LA, Scotland, UK

Uxbridge:

<Your Name>,

ANGLO Office - Lecture Centre,

c/o Fizza Afzal, Conference Office,

Brunel University London,

Kingston Lane,

Middlesex, UB8 3PH

Warwick:

ANGLO- 1224100

<Your Name>

Warwick Conferences

Rootes Building

University of Warwick

Coventry, CV4 7AL

Find all of our campus maps below. You will receive arrival instructions from your Head Office line manager a few days before your arrival.

Exeter:

Campus Map

Guildford:

Campus Map

Stirling:

Campus Map

Uxbridge:

Campus Map

Warwick:

Campus Map

• ANGLO reimburses a maximum of £90 total (return journey). 

• The travel reimbursement covers your journey to the centre on your arrival at the start of your employment and your journey from the centre on departure at the end of your employment.

• The travel reimbursement is processed during your offboarding via Google Form, where you will submit your travel receipts for the journeys you have made.

• Car journeys are reimbursed at £0.25per mile.

• You will be reimbursed the total of the travel receipts you provide for travel totalling less than £90 (e.g. if your return train travel cost £55.34, you will be reimbursed £55.34)

• If your travel costs more than £90 (e.g. your journey to centre is £60 and your return journey is £50) you will be reimbursed the maximum £90.

We refund travel expenses for residential staff. Please see the ANGLO Staff Handbook for more details.

The day after your contract ends you will be issued with a link to submit your travel receipts for reimbursement. When we receive your submission, we will process payment as soon as possible.

If we asked you to travel from one centre to another during your contract, we will pay/refund any travel expenses incurred automatically.

We refund travel expenses for residential staff. Please see the ANGLO Staff Handbook for more details.

We will contact you by email one day after your contract ends. The claims procedure is all online - you'll just need your travel ticket receipts*

At centres, parking, free or otherwise, is available at most locations. Please advise ANGLO Head Office of any parking requirements at least 2 weeks before you begin work, so we can reserve a place. Please note that ANGLO does not pay for parking for its employees.

In some cases, you will need to obtain a permit. Failure to obtain a permit and/or follow the campus parking rules will result in a fine, payable by the employee.

The car parks are not operated by ANGLO and we will not assume any liability for theft, vandalism, fire or damage regarding an employee’s vehicle.

If your role is PM, TM or AM we may be able to provide you with a reference. Please ask your head office line manager.

If your role is WTS, TT, AL or WL, ANGLO as a company is not able to provide you with a reference. However, you may seek the permission of your centre line manager (i.e. if you are an AL, ask your AM).

Keep any eye on your emails and keep your summer free! In general, we get in touch with all staff in late January to see if you are interested in working for us again.

If you are unwell, inform your line manager immediately so that cover can be found. Your line manager will keep in touch with you.